How to Make International Calls
Making a phone call to another country involves more than just dialing a number. You need to understand how international dialing codes work, what format to use, and which method will give you the best combination of quality and cost. This guide explains the fundamentals of international calling and provides country-specific instructions for calling abroad.
How International Calling Works
When you place a call to someone in another country, your call travels through a series of interconnected telephone networks. The process begins with your local carrier, which routes the call to an international gateway. From there, the call is handed off to carriers in the destination country until it reaches the person you are trying to contact.
The international telephone numbering system is coordinated by the International Telecommunication Union (ITU), a specialized agency of the United Nations. The ITU assigns country calling codes and maintains the standards that allow phone networks around the world to connect with each other. This system has been in place since the mid-20th century and continues to evolve as technology changes.
To successfully complete an international call, you need three pieces of information: the exit code for your country, the country code of the destination, and the local phone number you want to reach. Getting any of these wrong will result in a failed call or, in some cases, a connection to the wrong number entirely.
Country Codes Explained
Every country and territory in the world has been assigned a unique numeric code for telephone calls. These country calling codes range from one to three digits. The codes were originally assigned based on geography and the technical limitations of early telephone switching equipment.
North America, including the United States, Canada, and several Caribbean nations, shares country code 1 as part of the North American Numbering Plan. Most European countries have two-digit codes starting with 3 or 4, while codes beginning with 8 and 9 are primarily assigned to countries in Asia and the Middle East.
Some commonly used country codes include:
| Country | Code | Country | Code |
|---|---|---|---|
| United States | +1 | India | +91 |
| United Kingdom | +44 | China | +86 |
| Germany | +49 | Japan | +81 |
| France | +33 | Australia | +61 |
| Canada | +1 | Brazil | +55 |
A complete list of country codes is maintained by the ITU in their official recommendation E.164.
Exit Codes by Country
Before you can dial a country code, you first need to tell your phone system that you are making an international call. This is done by dialing an exit code, also known as an International Direct Dialing (IDD) prefix. The exit code varies depending on which country you are calling from.
The most widely used exit code is 00, which is standard across most of Europe, Africa, and parts of Asia. The United States and Canada use 011, while some countries have unique codes of their own. Australia, for instance, uses 0011.
If you are calling from a mobile phone, you can typically bypass the exit code entirely by using the plus symbol (+) at the beginning of the number. Most mobile phones will automatically convert the plus sign to the appropriate exit code for your location. This makes it much easier to store and dial international numbers, since the same format works regardless of which country you happen to be in when you make the call.
| Country | Exit Code | Country | Exit Code |
|---|---|---|---|
| United States | 011 | United Kingdom | 00 |
| Canada | 011 | Germany | 00 |
| Australia | 0011 | India | 00 |
| Japan | 010 | China | 00 |
How to Format International Numbers
The internationally recognized standard for phone number formatting is E.164, which specifies that a complete international phone number should contain a maximum of 15 digits, including the country code but not including the plus sign prefix.
When converting a local phone number to international format, the most important step is removing any trunk prefix. A trunk prefix is the digit or digits that people within a country dial to indicate a domestic long-distance call. In the United Kingdom, this is the leading zero that appears before area codes. In some other countries, it might be a different digit or even multiple digits.
For example, if someone in London gives you their number as 020 7946 0958, you would convert it to international format by removing the leading zero and adding the country code: +44 20 7946 0958. The spaces are optional and are included only for readability.
Format Conversion Examples
- UK mobile: 07911 123456 becomes +44 7911 123456
- German landline: 030 12345678 becomes +49 30 12345678
- Indian mobile: 098765 43210 becomes +91 98765 43210
- Australian number: 02 1234 5678 becomes +61 2 1234 5678
Methods for Making International Calls
There are several ways to place an international call, each with different trade-offs in terms of cost, convenience, and call quality. The method that works best for you will depend on your specific situation and how frequently you need to call abroad.
Mobile Carrier
The simplest option is to dial the international number directly from your mobile phone. Your carrier will route the call and bill you according to their international rates, which can range from moderate to very expensive depending on the destination. Some carriers offer international calling add-ons or plans that reduce these rates for frequent callers.
Calling Cards
Prepaid calling cards have been a popular option for international calls for decades. You purchase a card with a set amount of credit, dial an access number, enter your PIN, and then dial the international number. While calling cards can offer competitive rates, they often come with hidden fees such as connection charges, maintenance fees, and rounding that bills in multi-minute increments.
VoIP Services
Voice over Internet Protocol (VoIP) services route calls over the internet rather than traditional phone networks. This typically results in lower costs, especially for international calls. VoIP calls can be placed from a computer, smartphone app, or through a web browser. The main requirement is a stable internet connection. Call quality depends largely on your internet speed and the quality of the service provider's infrastructure. See our step-by-step guides for making internet calls.
Messaging Apps with Calling
Applications like WhatsApp, Viber, and Telegram allow free voice and video calls between users of the same app. This works well when the person you are calling also uses the app and has an internet connection. However, these apps cannot call regular phone numbers without a paid add-on service, which limits their usefulness for reaching landlines or people who do not use smartphones.
What Affects International Call Costs
International call rates are not uniform. The price you pay depends on several factors, and understanding these can help you find more affordable options.
Destination country: Calls to some countries cost significantly more than others. This reflects the wholesale rates that carriers charge each other to terminate calls, which vary based on local regulations, infrastructure costs, and competition. Calling Western Europe or Canada from the United States, for instance, is typically much cheaper than calling certain countries in Africa or small island nations.
Type of number: Within a country, rates often differ based on whether you are calling a mobile phone or a landline. In many countries, mobile termination rates are higher than landline rates, which means calling a mobile number costs more. Some countries also have premium-rate numbers that cost significantly more to call.
Time of day: Some carriers still offer reduced rates during off-peak hours, typically late night and early morning. However, this practice has become less common as international rates have generally decreased over time.
Call duration: Most services bill by the minute, though some round up to the nearest minute while others bill in smaller increments such as six or thirty seconds. This can make a meaningful difference if you make many short calls.
Time Zones and Best Times to Call
One of the most overlooked aspects of international calling is timing. When you call someone in another country, you need to account for the time difference between your location and theirs. Calling at the wrong time can mean reaching someone in the middle of the night, during their commute, or outside of business hours if you are trying to reach an office.
The world is divided into 24 primary time zones, though in practice there are more than 30 due to countries that use half-hour or quarter-hour offsets. The Coordinated Universal Time (UTC) system serves as the reference point, with time zones expressed as offsets from UTC. For example, New York is UTC-5 during standard time, while Tokyo is UTC+9, meaning Tokyo is 14 hours ahead of New York for most of the year.
Daylight saving time adds another layer of complexity. Not all countries observe it, and those that do switch their clocks on different dates. The United States and most of Europe change their clocks, but on different weekends in March and November. Countries near the equator, including most of Africa, Southeast Asia, and South America, typically do not observe daylight saving time at all. This means the time difference between two locations can shift by an hour or two depending on the time of year.
General Guidelines for Calling Times
Personal calls
For calls to friends and family, aim to call between 9 AM and 9 PM in the recipient's local time. Avoid calling before 8 AM or after 10 PM unless you know the person keeps unusual hours. Weekend mornings are often a good choice for catching up with people in distant time zones, as both parties are more likely to have flexible schedules.
Business calls
Standard business hours are typically 9 AM to 5 PM or 6 PM local time, though this varies by culture. In some countries, particularly in Southern Europe and Latin America, businesses may close for a midday break. When scheduling calls across multiple time zones, look for overlapping windows during business hours in both locations. For calls between the United States and Asia, this often means early morning calls for one party and late evening calls for the other.
Holidays and weekends
Be aware that weekends differ in some parts of the world. In many Middle Eastern countries, the weekend falls on Friday and Saturday rather than Saturday and Sunday. Public holidays also vary widely, so if you are calling a business, it helps to check whether the destination country has any holidays that might affect availability.
Common Time Zone Differences from UTC
| City | UTC Offset | City | UTC Offset |
|---|---|---|---|
| Los Angeles | UTC-8 / UTC-7 | London | UTC+0 / UTC+1 |
| New York | UTC-5 / UTC-4 | Paris | UTC+1 / UTC+2 |
| Dubai | UTC+4 | Mumbai | UTC+5:30 |
| Singapore | UTC+8 | Tokyo | UTC+9 |
| Sydney | UTC+10 / UTC+11 | Auckland | UTC+12 / UTC+13 |
Where two offsets are shown, the first is standard time and the second is daylight saving time.
Calculating the Time Difference
To find the current time in another location, you can use the built-in world clock feature on most smartphones, or search for the city name followed by "time" in any search engine. For more precise planning, the Time and Date meeting planner is a useful tool that shows overlapping hours between multiple cities and accounts for daylight saving changes.
If you regularly call the same person or office in another time zone, it can be helpful to set up a secondary clock on your phone or computer showing their local time. This makes it easy to glance at the time in their location before picking up the phone.
Country-by-Country Calling Guides
Select your location below to find detailed instructions for calling specific countries, including the correct dialing sequence, current rate information, and tips for getting the best call quality.
Aruba
View calling guides
Australia
View calling guides
Bangladesh
View calling guides
Canada
View calling guides
China
View calling guides
France
View calling guides
Germany
View calling guides
India
View calling guides
Italy
View calling guides
Japan
View calling guides
Nepal
View calling guides
Pakistan
View calling guides
Philippines
View calling guides
Saudi Arabia
View calling guides
South Africa
View calling guides
Spain
View calling guides
United Arab Emirates
View calling guides
United Kingdom
View calling guides
United States
View calling guides
Troubleshooting Common Problems
Call does not connect
The most common cause is incorrect number formatting. Verify that you have included the correct country code and removed any trunk prefix from the local number. Double-check that you have not accidentally included extra digits.
Recording says the number is invalid
This usually means the number format is wrong. If calling from a landline, make sure you dialed the correct exit code for your country. If you included a plus sign, your phone system may not support that format and you should use the numeric exit code instead.
Call connects to wrong person
This can happen if you forgot to remove the trunk prefix. For example, dialing +44 0207... instead of +44 207... for a UK number might route to an unintended destination because the extra zero changes the number entirely.
Poor call quality
If you are using a VoIP service or internet-based calling, poor quality usually indicates an unstable internet connection. Try switching from WiFi to mobile data, or vice versa. If you are using a traditional phone connection, the issue may be with the international routing and there is little you can do on your end.
Frequently Asked Questions
What is a country calling code?
A country calling code is a numeric prefix assigned by the International Telecommunication Union (ITU) that identifies a specific country or territory in the international telephone numbering plan. For example, the United States uses +1, the United Kingdom uses +44, and India uses +91.
What is an exit code and why do I need it?
An exit code (also called an international access code or IDD code) is the prefix you dial to signal that you are making an international call. Different countries use different exit codes. The United States uses 011, while most European countries use 00. When dialing from a mobile phone, you can typically use the + symbol instead.
How do I format an international phone number?
The standard international format follows the E.164 standard: start with a plus sign (+), followed by the country code, then the local number without any leading zeros. For example, a UK mobile number would be formatted as +44 7911 123456, dropping the leading 0 from the local format.
Can I use the same format to call from any country?
If you are using a mobile phone and format the number with a plus sign prefix (like +44 20 7946 0958), then yes, the format works from anywhere in the world. If you are dialing from a landline, you need to replace the plus sign with your country's specific exit code.
Additional Resources
Need to make an international call?
HelloAirDial lets you call international numbers directly from your web browser. Check the rates for your destination or try a call to see how it works.